FAQs.

How are your products packaged?

We make sure all of our prints are posted to you in study packaging so they arrive at your door in immaculate condition. All print orders within the UK are post flat supported by heavy-duty card (where possible). International print orders and larger formats (A2 and above) will be posted in card postal tubes, unless otherwise requested.

If you have any requirements on how your purchases are packaged, please feel free to get in touch and we will endeavour to help you as best as possible.

How can I pay?

We accept payments by credit and debit cards, PayPal and Apple Pay (on supported devices). You will be given the choice at checkout how you wish to pay. We can accept the following cards through our Stripe integration: Visa (credit and debit cards), MasterCard (credit and debit cards), American Express.

Can I return my items?

If you change your mind about your purchase and want to arrange a return, please contact us within 14 days of receiving it. Returns shall only be accepted if the product is received undamaged and in the original packaging. The cost of returning the product shall be your responsibility. You will also be responsible for ensuring the product is packaged and posted appropriately. We cannot be held responsible for the loss of or damage to any returned product. Upon receipt of the returned goods we will refund your initial payment within 7 days (minus the original costs of P&P).

Please see Shipping & Deliveries for more information.

Can I use your designs for my personal use?

All works displayed on this site are copyright of Matthew Hird Freelance Design Limited. The material and content may not be reproduced or distributed commercially without permission of the copyright holder.

Matthew Hird Freelance Design Limited is a limited company no. 10577009.